Return Policy

Customer satisfaction is our top priority! We gladly facilitate exchanges and returns of unused wigs within 15 days of receipt. To qualify for a return or exchange, the wig must be in its original condition – with uncut, unbleached hair, unchanged color, and untouched lace (no cutting or secondary trimming).

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As wigs are personal items that come into direct contact with the scalp, we prioritize customer safety and hygiene. Therefore, we cannot accept used wigs for return.